Articles

Measuring Community Paramedicine Impact: Outcome Frameworks, Data Flows, and Contract Metrics That Don’t Incentivize Unsafe Diversion
Community paramedicine programs are often evaluated on transport avoidance, but sustainable funding requires clearer proof: safety, follow-through, and system-level outcomes. This article sets out a practical measurement framework, including data flows from ePCR to partners, closed-loop referral tracking, and balanced contract metrics. It prioritizes defensibility over vanity numbers. Read more...
Community Paramedicine Operations Playbook: Call Intake, Response Routing, and Standard Work That Holds Up Under Audit
Community paramedicine only scales when day-to-day operations are engineered, not improvised. This article provides a practical operations playbook: call intake and routing logic, shift readiness, field documentation, escalation pathways, and closed-loop handoffs. It focuses on reliability, safety, and defensible decision-making across neighborhoods and partner systems. Read more...