Articles

COOP Activation, Testing, and Maintenance in HCBS & LTSS: Exercises, After-Action Learning, and Continuous Readiness
COOP fails most often at the moment of activation—when roles, communications, and staffing decisions need to happen fast. This article explains how HCBS and LTSS providers should test COOP with realistic exercises, build after-action learning into governance, and keep continuity readiness current as services change. Read more...
Continuity of Operations Planning (COOP) for HCBS & LTSS: Building a Plan That Works Under Real Disruption
A COOP plan for HCBS and LTSS only matters if it survives staffing shocks, vendor failures, and communications breakdowns. This guide explains how to build COOP into day-to-day operations, with clear triggers, decision rights, and service-level priorities that protect safety, rights, and continuity. Read more...