Articles

Emergency Services Interfaces for IDD, Autism, and LTSS: Preventing Avoidable ED Escalation and Unsafe Transfers
Emergency interfaces fail most often for people with IDD, autism, and complex LTSS needsβ€”not because emergencies are more frequent, but because handoffs are poorly designed for communication differences, sensory overload, and baseline variation. This article shows how providers build ED/EMS interfaces that reduce avoidable escalation, protect rights, and improve discharge safety. Read more...
Emergency Services Interfaces in Community-Based Care: How Providers Build Safe, Defensible EMS and ED Pathways
Emergency services interfaces are not β€œwhat happens when something goes wrong”—they’re a designed part of the service model. This article explains how providers build practical workflows across 911/988, EMS, EDs, and mobile crisis that protect rights, reduce harm, and create auditable accountability when emergencies occur. Read more...