Articles

Designing Mobile Crisis Teams That Stabilise Safely Outside the Emergency Department
Mobile crisis teams are expected to resolve crises in homes, shelters, and community settingsβ€”but many struggle with role confusion, safety drift, and weak continuity. This article explains how to design and operate mobile crisis teams with clear clinical authority, auditable workflows, and follow-up that reduces repeat crises. Read more...
Operating Crisis Stabilization and Receiving Facilities That Reduce ED Use and Protect Continuity
Crisis receiving and stabilization facilities can reduce ED boarding and unnecessary inpatient admissionsβ€”only if they run as a disciplined clinical operation with clear admission criteria, rapid assessment, and hardwired follow-up. This article sets out the operational design, oversight expectations, and measurable controls that make crisis stabilization defensible and effective. Read more...
Designing 988-to-Mobile Crisis Response Pathways That Deliver Stabilisation and Safe Continuity
Many communities now have 988, mobile crisis, and co-response components, but the pathway between them still breaks in predictable ways: mismatched dispatch, unclear clinical authority, and weak follow-up. This article explains how to operationalize a 988-to-mobile crisis model with auditable workflows, governance controls, and continuity measures. Read more...