Articles

Supported Decision-Making vs Substituted Decision-Making: A Field Guide for Providers and System Partners
Many β€œcapacity problems” are really process problems: rushed conversations, inaccessible information, and unclear escalation routes. This guide shows how to build supported decision-making into routine workflows while keeping defensible records for complaints, appeals, and oversight. Read more...
Hospital Discharge Failures: Why Transitional Care Breaks Down and How Community Providers Stabilize It
Hospital discharge is one of the most fragile points in the care system. This article examines why transitional care fails in practice, how risks emerge after discharge, and what community providers must put in place to stabilize outcomes, reduce readmissions, and meet system expectations. Read more...