Articles

From Fragmented Data to System Intelligence: How Should US Human Services Leaders Measure What Matters?
Human services leaders increasingly have access to extensive operational data, yet often struggle to establish whether services are improving people's lives. This flagship article examines how US Medicaid agencies, managed care organizations, HCBS providers and community partners can turn fragmented information into meaningful system intelligence. It explores outcomes measurement, workforce capacity, funding, governance, equity, data integrity and the leadership decisions needed to make performance evidence genuinely useful. Read more...
The Future of State Medicaid Oversight in an Increasingly Complex Provider Market
State Medicaid agencies are overseeing increasingly diverse provider markets spanning home- and community-based services, long-term supports, behavioral health, managed care and technology-enabled delivery. This flagship analysis examines how states can strengthen accountability without undermining provider capacity, access or innovation, and what changing oversight expectations mean for contracting, payment, workforce assurance, data quality, participant rights and sustainable community-based care. Read more...
What Could Medicaid Purchasing and Community-Based Care System Design Look Like in 2040?
By 2040, purchasing community-based care could look very different from today’s mix of fee-for-service reimbursement, managed care contracts, waivers and grant-funded programs. This flagship analysis examines how Medicaid agencies, health plans, providers and communities could use better population intelligence, payment design, provider-market stewardship and accountability to build more preventive, person-centered and sustainable systems. Read more...
Data-Driven System Design for IDD Services: Turning Intelligence into Better Access, Quality and Medicaid Decisions
Better data can help states, Medicaid programs, managed care organizations and providers make stronger decisions about intellectual and developmental disability services. This flagship analysis examines how need, access, authorization, workforce capacity, provider sustainability, quality-of-life outcomes and participant experience can be connected to improve purchasing, program administration, network design and long-term IDD system planning. Read more...
Can States and Health Plans Predict Provider Failure Before Collapse in U.S. Community-Based Care?
Provider collapse rarely begins on the day services stop. This flagship analysis examines how Medicaid agencies, health plans and community-based care systems could combine financial, workforce, quality, access and operational intelligence to identify provider instability earlier, distinguish temporary pressure from systemic deterioration, and protect continuity without replacing proportionate oversight with automated prediction. Read more...
The Future of Market Shaping Through Predictive Analytics
Community-based care markets are often managed through evidence of what has already happened. This flagship analysis examines how predictive analytics could help Medicaid agencies, health plans and provider systems anticipate emerging capacity gaps, workforce pressures and changing population needs, then shape more resilient, equitable and responsive provider markets without allowing algorithms to determine individual access or provider opportunity. Read more...
Outcome Prediction Models in Adult Social Care Commissioning
Outcome prediction could change how U.S. community-based care systems evaluate services, allocate resources and identify where better outcomes may be achievable. This flagship analysis examines how Medicaid agencies, managed care organizations and providers can combine longitudinal, operational and person-reported evidence to forecast outcomes while protecting choice, equity and due process and avoiding the misuse of predictive models as automated eligibility or funding decisions. Read more...
Can Social Care Funding Become More Preventive Through Data Intelligence?
Social care and community-based funding often responds after demand, instability or crisis has already become visible. This flagship analysis examines how U.S. Medicaid agencies, managed care organizations, states and providers could use data intelligence to identify emerging need earlier, direct investment toward prevention and connect funding decisions with access, workforce capacity, equity, quality and measurable long-term outcomes. Read more...
Predictive Commissioning and the Future of Public Service Planning in U.S. Community-Based Care
Public service planning is moving beyond retrospective demand and expenditure toward earlier intelligence about need, capacity and system pressure. This flagship analysis examines how U.S. Medicaid agencies, managed care organizations and human services systems can use predictive commissioning to connect population need, provider capacity, workforce, funding, quality and equity while retaining accountable human judgment. Read more...
The Future of Intelligent Commissioning: How Data Could Transform U.S. Community-Based Care
Commissioning decisions shape who receives support, which providers can sustain services and whether community-based systems can respond before capacity fails. This flagship analysis examines how U.S. Medicaid agencies, managed care organizations and other purchasers can use connected workforce, quality, access, utilization, provider and participant evidence to move toward more intelligent purchasing and oversight across HCBS, LTSS, IDD and behavioral health services. Read more...
Can Technology Detect Service Failure Before Inspectors Do? Predictive Quality Intelligence in U.S. Community-Based Care
Traditional oversight often identifies service failure after deterioration has already affected people receiving support. This flagship analysis examines how predictive quality intelligence could combine workforce, incident, authorization, experience, operational and outcome signals to identify weakening services earlier across U.S. HCBS, LTSS, IDD and behavioral health systems—while preserving human judgment, rights, regulatory accountability and state-specific oversight. Read more...
Post-Pandemic Healthcare Procurement Worldwide: What COVID-19 Changed and What Global Systems Still Need to Learn
COVID-19 transformed healthcare procurement, emergency purchasing and service mobilization across the world, exposing weaknesses in supply chains, data, provider capacity and system coordination. This global pillar examines what changed during the pandemic, which improvements endured, where systems have reverted, and what U.S. healthcare, HCBS and human-services leaders can learn as they build more resilient procurement, commissioning and emergency-response systems. Read more...