Rural and Regional Inequalities in Türkiye: Access to Long-Term Care Beyond Major Cities

An older person living in central Ankara, İzmir or Istanbul may be geographically close to hospitals, specialist services, municipal programmes and a wider range of private provision. An older person living in a village or sparsely populated district can face a different practical reality. A service may exist within the province but still require a long journey, a relative with a car, repeated travel or a professional willing and able to reach the home.

This geographical dimension is increasingly important as Türkiye develops its response to population ageing. The wider Türkiye Aging, Long-Term Care and Community Support Knowledge Hub examines a system in which health care, social services, municipalities, residential provision and extensive family caregiving all contribute to support. Geography affects every part of that arrangement.

The issue is not a simple divide between cities with services and rural communities without them. Türkiye contains metropolitan municipalities, provincial centres, smaller districts, towns, villages and geographically difficult areas with very different population structures and service infrastructures. Provincial economic conditions, migration, workforce availability, municipal capacity and family networks also vary.

The central policy challenge is therefore equitable access rather than identical provision. A sustainable long-term care system needs common expectations about what people should be able to access while allowing delivery models to reflect population density, distance, local infrastructure and community circumstances.

Geography changes what formal access means in practice

Access is sometimes measured by whether a service exists. For long-term care, that is insufficient. A residential facility, social service centre, hospital or community programme may be available administratively while remaining difficult for an older or disabled person to use.

Practical access depends upon several interacting factors: distance, transport, mobility, workforce reach, opening arrangements, affordability, information, eligibility and whether family members can help someone navigate the system. For a person with substantial functional limitations, a journey that appears modest on a map may be a significant barrier.

WHO’s evidence work on Türkiye has explicitly identified urban-rural differences in long-term care and noted that difficulties experienced by rural populations in accessing services can obstruct effective provision across the country. That geographical problem sits within a broader long-term care structure already characterised by fragmented governance, financing and delivery.

For policymakers, this means that rural and underserved communities cannot be treated simply as smaller versions of metropolitan service markets. Low population density changes the economics and logistics of provision. A model dependent on high volumes of people travelling to one centre may work well in an urban district but poorly across scattered settlements.

Equity therefore requires adaptation. The question is not whether every district contains precisely the same infrastructure. It is whether people with comparable needs have a realistic route to appropriate support.

Türkiye’s ageing geography is uneven

National ageing statistics describe an important demographic transition, but national averages conceal considerable geographic variation. Some provinces and districts have substantially older population profiles than others. Internal migration also affects local age structures: younger adults may move towards major cities and employment centres while older relatives remain in their communities of origin.

This can create a double pressure. A locality may experience a growing proportion of older residents at the same time that the working-age population available to provide formal or informal support becomes relatively smaller.

Geographic planning therefore needs to examine more than the number of residents aged 65 and over. It should consider functional need, age structure within the older population, living arrangements, household composition, disability, deprivation, migration and the distribution of existing services.

An area with many people aged 65–74 who remain independent may require a different service profile from a district with a smaller older population but a high proportion aged over 80, living alone or experiencing significant functional limitations.

This is where the analysis developed through population needs assessment becomes important. National policy can establish direction, but local resource decisions need a sufficiently granular understanding of who lives where and what support they are likely to require.

Rurality changes the economics of home and community support

Türkiye’s policy direction increasingly emphasises supporting older people within their homes, families and communities. The Twelfth Development Plan gives priority to home and family-based care and calls for support services and daytime care to be expanded. The Ministry of Family and Social Services continues to support community-oriented models through programmes including YADES, the Elderly Support Program.

These directions are highly relevant to rural communities, but community care is not automatically easier or cheaper than institutional provision simply because it takes place outside a facility.

Home-based services depend on travel. A worker in a densely populated district may support several people within a relatively small area. In a rural district, the same worker may spend a substantial part of the day travelling between homes. Poor weather, difficult terrain and limited public transport can further reduce productive time.

Low-density services also face scheduling challenges. If an older person needs support at a particular time of day, providers cannot always arrange visits purely according to the most efficient route. Clinical and personal needs determine timing.

The economics of home and community-based support must therefore recognise geography. Funding that assumes identical productivity across metropolitan and rural environments can unintentionally disadvantage the places where home-based support is already hardest to sustain.

Scenario: maintaining support across a dispersed district

Consider an older woman living alone in a village in a predominantly rural district of Kastamonu Province. Her daughter lives in Ankara and visits when possible. After a fall, the woman remains able to make decisions and strongly prefers to stay in her own home, but she now needs help with bathing, some household tasks and attending health appointments.

None of those needs is extraordinary in isolation. Geography makes them harder to combine into a reliable package.

The nearest district centre is some distance away. Public transport is limited. A home-based worker can visit, but travelling between villages restricts how many people can be supported each day. Her daughter can coordinate appointments remotely but cannot provide routine physical care.

A workable response requires several parts of the local system to operate together. Primary and home health services address relevant clinical needs. Social-service assessment identifies available support. Local or municipal arrangements may contribute practical assistance or transport where such provision exists. Family involvement remains important without being treated as an unlimited substitute for formal support.

If several neighbouring villages show similar patterns, the issue becomes a planning question. A mobile team, coordinated transport arrangement or locally based support worker may be more sustainable than repeatedly sending separate services from the provincial centre.

The scenario demonstrates why geographic equity is not achieved merely by declaring the same service theoretically available everywhere. Delivery architecture has to reflect distance.

Municipal capacity creates opportunity and variation

Municipalities are important contributors to older-person support in Türkiye, but the scale and range of municipal services differ. Large metropolitan municipalities may have considerably greater financial, organisational and workforce capacity than smaller municipalities.

The Ministry of Family and Social Services’ YADES programme provides an important mechanism for supporting local initiatives. Since its introduction in 2016, YADES has financed municipal projects intended to protect and support older people, strengthen home and daytime support and help people remain within their social environment. By March 2026, the Ministry reported 123 projects across 86 municipalities, reaching 164,144 older people in 108,851 households over the programme’s first decade.

YADES 2026 continued the model, with municipalities invited to develop projects and applications routed through provincial governorships before consideration by the Ministry.

This structure has several strengths. It allows local authorities to develop responses around local circumstances rather than imposing one national delivery design. It can support experimentation in home assistance, daytime provision and community support.

Yet project-based local development can also produce unevenness. A municipality with stronger planning capability, established teams and experience preparing proposals may be better positioned to develop services than a smaller authority facing limited administrative capacity.

The long-term strategic question is therefore how successful local innovation becomes sustainable and how learning travels between places. The Community Impact Report Builder can help organisations elsewhere structure evidence about reach, outcomes and community benefit. It is not a Türkiye-specific evaluation instrument, but the principle is relevant: locally funded activity becomes more useful to the wider system when its impact can be demonstrated consistently.

Workforce distribution may matter as much as national workforce numbers

Türkiye cannot address geographic inequality simply by increasing the national number of people working in care. Workers need to be available in the places where support is required.

Recruitment can be more difficult where the potential workforce is small, specialist professionals are concentrated in larger centres or younger adults have migrated elsewhere. Travel requirements can also make community roles less attractive and increase the cost of delivering each hour of direct support.

The workforce problem extends beyond care workers. Long-term support can require nurses, doctors, physiotherapists, social workers, psychologists and other professionals depending on the person’s circumstances. Smaller communities cannot realistically sustain every specialist role locally.

This creates a need for workforce models combining local generalist capacity with access to specialist expertise. Technology can extend professional reach in some situations, but it cannot perform physical care, adapt a home environment or replace human observation and relationships.

Geographic workforce planning should therefore examine:

  • where workers live relative to people requiring support;
  • travel time as part of actual service capacity;
  • which skills need to be available locally;
  • which specialist functions can operate across larger geographic areas;
  • how supervision and professional development reach dispersed teams; and
  • whether workforce incentives adequately reflect difficult-to-staff locations.

This shifts attention from headline staffing totals towards workforce capacity planning that accounts for geography and usable capacity.

Family care can conceal regional service gaps

Family caregiving remains central to Türkiye’s long-term care landscape. In communities where formal provision is limited, families can make the difference between an older or disabled person remaining at home and requiring another arrangement.

That contribution should not be interpreted as evidence that formal need is absent.

A rural household may appear to generate little demand for services because a spouse, daughter, daughter-in-law or other relative provides substantial unpaid care. If that caregiver becomes ill, enters employment, moves away or reaches exhaustion, previously hidden dependency can become an immediate formal service requirement.

Internal migration adds complexity. Family networks may remain emotionally strong while becoming geographically dispersed. Adult children living in Istanbul, Ankara, Bursa or İzmir can help financially, make telephone calls and organise appointments, but distance limits their ability to provide daily personal care.

Geographic analysis should therefore include family care and caregiver burden rather than interpreting low formal service utilisation as low need.

This distinction also matters for gender equality. If local care infrastructure is weak, the resulting gap is often absorbed within households rather than remaining visibly unfilled. The social and economic cost can appear through reduced employment, financial pressure and caregiver health rather than through a long-term care budget.

Transport is part of care infrastructure

Transport may appear peripheral to long-term care policy, yet it can determine whether a service is genuinely accessible.

An older person may technically have access to a hospital clinic, daytime service, rehabilitation programme or social-service centre but be unable to reach it independently. Mobility limitations, cognitive impairment or the need for an accompanying person can make ordinary public transport unsuitable even where a route exists.

Transport also affects workers. Community teams require reliable vehicles, realistic travel schedules and sufficient operating resources. A nominal service radius becomes meaningless if teams cannot cover it safely and consistently.

Strong local planning therefore considers transport alongside service location. In some areas, bringing support to people through mobile or home-based models will be more practical. In others, supported transport to a hub can create better access while preserving efficient use of specialist staff.

There is no single correct balance. What matters is that transport is recognised as part of the pathway rather than treated as the individual’s private problem after a service has been offered.

Scenario: a day service exists, but access remains unequal

A municipality establishes a daytime support programme for older people in its main town. The programme offers social activity, meals, health promotion and opportunities for families to receive a period of respite. Attendance grows quickly among residents living close to the centre.

After the first year, managers notice that very few participants come from surrounding villages. The initial explanation is that rural residents prefer family-based support.

Community engagement suggests something different. Several older people would like to attend, but relatives cannot drive them twice in one day. Some potential participants have mobility difficulties that make ordinary buses unsuitable. Others do not know enough about the programme to decide whether it would help them.

The municipality therefore has an access problem rather than an absence of demand.

Instead of immediately building another centre, it tests a combination of scheduled accessible transport, outreach sessions in selected settlements and clearer referral links with local services. Attendance patterns and family feedback are monitored to determine whether the changes extend reach.

The example illustrates a broader principle. Geographic inequality can persist even after infrastructure is created. Decision-makers need evidence about who actually uses provision, who does not and why.

Digital access can reduce distance but also create a second geography

Türkiye’s extensive digital public and health infrastructure creates opportunities to reduce some geographical barriers. Remote consultations, digital information, electronic records and online public services can reduce unnecessary travel and extend access to expertise.

For long-term care, digital tools can support coordination between professionals, help families living elsewhere remain involved and allow specialist advice to reach local teams. They can be particularly valuable where distance makes frequent face-to-face contact difficult.

But digital provision creates its own geography of access. Connectivity, device ownership, digital literacy, sensory impairment, cognitive ability and confidence all affect whether someone can use a remote service successfully. Older people should not lose practical access because an organisation assumes that a digital channel is universally usable.

This makes digital exclusion and access part of regional equity. A digitally enabled model should preserve assisted and non-digital routes for people who need them.

Organizations developing hybrid delivery models can use the Digital Transformation, AI and Cybersecurity Readiness Assessment to examine whether technology, workforce capability and governance are developing together. The tool does not assess Türkiye’s infrastructure or determine local compliance; it provides a structured way to test organisational readiness before digital expansion.

Scenario: specialist expertise travels without replacing local care

An older man in a small district in eastern Türkiye has several long-term conditions and increasing difficulty with mobility. His local health professionals can manage much of his routine care, but his changing functional needs would benefit from specialist assessment that is not continuously available nearby.

Requiring repeated travel to a large provincial centre creates a substantial burden for him and his family. A hybrid model is developed. Routine monitoring remains local. Selected specialist consultations take place remotely with a local professional present when necessary, while face-to-face assessment is retained when physical examination or direct functional observation is required.

The arrangement reduces some journeys but does not remove the need for local human capacity. Someone still needs to notice deterioration, help the man use technology, understand his home circumstances and translate specialist advice into practical support.

If remote consultation simply produces recommendations that no local service can implement, the geographic problem has been moved rather than solved.

The stronger model therefore links specialist reach with local delivery. Governance monitors missed appointments, connectivity problems, escalation to face-to-face assessment and whether recommended interventions actually occur.

Technology adds value because it redistributes expertise. It does not make geography irrelevant.

Residential capacity also has a geographic dimension

Some people will require residential long-term care despite stronger home and community provision. Geography matters here too.

A residential place far from a person’s home community may satisfy the immediate requirement for care while creating other consequences. Family visits can become less frequent, cultural and community connections can weaken, and transitions may become more difficult.

It would be unrealistic to expect every small district to sustain every form of specialist residential provision. Some services require sufficient scale, workforce expertise and clinical support to operate safely. The policy question is therefore where capacity should be located and how the consequences of distance are managed.

Planning needs to distinguish between ordinary residential capacity that could reasonably be distributed more widely and specialist provision that may appropriately serve a larger geographic population. Where people move away from their home area for care, information about placement distances and family contact can help reveal the human consequences of capacity distribution.

This connects geographic planning with broader long-term care service models and pathways. Capacity is not only a question of how many places exist nationally; it is also whether the right type of support is accessible at a reasonable distance.

Funding models should recognise the cost of geography

Equitable long-term care cannot depend on identical unit costs across radically different delivery environments.

In low-density areas, travel consumes staff time and fuel. Smaller services may lack economies of scale. Recruitment may require additional incentives. Mobile provision requires vehicles and equipment. Maintaining access to specialist support across a large area can add coordination costs.

If funding mechanisms do not recognise these factors, organisations can face pressure either to reduce geographic reach or to deliver less direct support within the same budget. Neither response is visible if funding is assessed only against the nominal number of people served.

This does not mean rural services should automatically receive unlimited additional funding. It means resource allocation should recognise legitimate cost differences and examine whether expenditure produces equitable access and outcomes.

Türkiye’s future financing reforms provide an opportunity to consider geographic need explicitly. The Twelfth Development Plan includes development of elderly-care insurance as a policy objective, but financing architecture alone will not eliminate regional inequality. Any future mechanism would still need to account for differences in service availability, workforce and delivery cost.

Equity in financing therefore requires a relationship between population need, geography, actual cost and outcomes rather than a uniform assumption that one funding model produces equal access everywhere.

Regional variation needs governance, not automatic standardisation

Variation is not inherently evidence of poor performance. Two provinces may legitimately use different delivery models because their populations, geography and infrastructure differ.

The governance question is whether the variation is justified and whether people receive comparable opportunities for appropriate support.

National leadership can establish common principles, standards and expected outcomes. Provincial structures and municipalities can then adapt delivery to local circumstances. The important step is making variation visible enough to distinguish legitimate adaptation from persistent inequity.

Useful governance questions include whether people with similar levels of need experience substantially different waiting times, whether some districts repeatedly lack particular services, whether rural households carry greater unpaid-care burdens, and whether workforce shortages persist in the same locations despite national expansion.

Where patterns endure, accountability should move beyond explaining them as unavoidable consequences of geography. Leaders need to examine whether funding, workforce policy, transport, digital support or service configuration can change the position.

The Governance Maturity Assessment can help organisations examining similar questions structure responsibility, assurance and escalation. It is not designed to judge Türkiye’s provincial governance, but the underlying discipline is relevant: persistent inequality should have an accountable owner and a route into decision-making.

Scenario: provincial averages conceal district-level inequality

A provincial authority reviews access to support for older residents and finds that overall service coverage has improved over three years. On the headline figures, the expansion appears successful.

District-level analysis shows that most growth has occurred around the provincial centre. Several smaller districts have experienced little improvement, and one has seen declining reach despite an increasingly old population.

The difference cannot be explained by one factor. The district has difficulty recruiting staff, public transport is limited and families increasingly report that younger relatives live elsewhere. A local provider also withdrew because its travel costs made the service difficult to sustain.

The response is therefore broader than opening another service. Provincial and local partners consider a geographically adjusted funding arrangement, shared mobile workforce, coordinated transport and scheduled specialist outreach. They also identify which functions can be supported digitally without creating digital-only access.

Progress is then assessed at district rather than provincial level. The aim is not to make utilisation identical everywhere. It is to determine whether people with comparable need have a workable pathway to support.

This is an important distinction for national oversight. Aggregated provincial improvement can coexist with widening inequality inside the province. Geographic disaggregation turns an invisible access problem into a governable one.

Resilience matters in geographically dispersed services

Remote and rural services can be particularly vulnerable when a small number of workers, vehicles or local facilities carry a large share of provision. The absence of one professional or failure of one transport route can have a disproportionate effect.

Türkiye’s exposure to earthquakes and other emergencies adds another dimension, although emergency preparedness itself requires separate analysis. For geographic access, the relevant lesson is that ordinary service models should not depend on a single fragile route wherever alternatives can reasonably be developed.

Resilience can come from cross-training, shared teams, mutual support between neighbouring areas, contingency transport, local contact networks and clarity about how urgent needs are escalated when routine provision is interrupted.

The objective is not duplication of every resource. It is sufficient redundancy that an older or disabled person does not lose essential support because one component becomes unavailable.

This principle is particularly important where formal services are already thin. In a metropolitan area, another provider or professional may be nearby. In a remote community, the next available alternative may be many kilometres away.

National policy needs a place-sensitive implementation model

Türkiye’s national policy direction contains several elements that can support greater geographic equity: expansion of home and daytime services, stronger social-service provision, improved workforce competence, municipal initiatives and closer coordination between health and social support.

The implementation challenge is ensuring that expansion reaches places where conventional delivery models are hardest to operate.

A place-sensitive strategy would combine national expectations with differentiated local methods. It would use demographic and functional-needs evidence to identify where demand is changing, map actual rather than nominal access, account for workforce travel and availability, and evaluate whether locally adapted models improve outcomes.

It would also avoid assuming that every rural problem requires a new permanent facility. Mobile teams, outreach, transport, shared specialist capacity, supported digital access and partnerships with existing community infrastructure can sometimes provide a better response.

Conversely, technology and outreach should not become reasons to avoid investing in permanent local capacity where population need justifies it.

The strongest planning question is therefore not “Which standard service should every locality have?” It is “What combination of capacity enables people in this locality to obtain the support they need reliably, safely and without unreasonable burden?”

International learning lies in designing for distance

Regional inequality is not unique to Türkiye. Countries with large rural areas, islands, mountains, remote settlements or uneven population density face similar tensions between service scale and geographic access.

The institutional solutions differ. Some countries use regional funding adjustments, some develop mobile multidisciplinary teams, some rely more heavily on telehealth, and others create networks linking small local services with larger specialist centres.

Those mechanisms cannot simply be transplanted into Türkiye. Municipal responsibilities, health-system organisation, family-care traditions, workforce structures and financing arrangements differ.

The transferable principle lies in treating distance as a design variable rather than an inconvenience. Service standards can be nationally consistent while the means of achieving them varies locally. Workforce productivity can be assessed realistically rather than assuming travel time does not exist. Digital technology can extend reach without eliminating face-to-face alternatives. Local innovation can be evaluated and scaled when evidence shows that it improves access.

Most importantly, geographic equity should be judged from the perspective of the person requiring support. An organisational chart may show a service in every province. The person experiences whether someone actually arrives, whether they can reach an appointment, whether their family can sustain the arrangement and whether appropriate help remains available as their needs change.

Conclusion

Türkiye’s long-term care geography will become increasingly important as population ageing changes the distribution and intensity of support needs. National expansion alone will not guarantee equitable access. Metropolitan centres, provincial towns, rural districts and villages operate with different workforce pools, transport networks, municipal resources, service markets and family circumstances.

The strongest response is not to eliminate all regional variation. Some variation reflects sensible adaptation to place. The strategic task is to prevent geography from determining whether a person with significant need can obtain appropriate support at all.

That requires national expectations combined with local flexibility: needs-based planning, realistic funding for dispersed provision, stronger workforce distribution, transport as part of care infrastructure, carefully designed digital access and evidence about who remains underserved. Municipal initiatives such as YADES demonstrate the value of locally shaped responses, but successful innovation also needs routes into sustainable funding and wider system learning.

For Türkiye, geographic equity ultimately connects national policy with the everyday practicality of care. Home-based support is meaningful only when workers can reach the home. Community provision is accessible only when people can reach it. Digital support is inclusive only when people can use it. A mature long-term care system therefore plans not simply for populations, but for populations in places—and designs its capacity around the realities of distance, local infrastructure and human support.