The Future of Social Care in Türkiye: Building a Sustainable, Integrated and Person-Centred System

Türkiye’s future social-care challenge will not be defined simply by the number of older people who need assistance. It will be determined by whether the country can turn a collection of health, social, municipal, family and private responses into a system capable of following people as their needs change. That distinction becomes increasingly important as longer lives, chronic conditions, disability, changing household structures and greater female labour-force participation alter both demand for care and the capacity of families to provide it.

Across the Türkiye Aging, Long-Term Care and Community Support Knowledge Hub, the individual components of this transition can be examined separately: financing, family caregiving, home support, residential care, dementia, workforce, quality, safeguarding, digital transformation, regional inequality and system governance. The future question is how those components fit together.

Türkiye already has substantial infrastructure on which to build. The Ministry of Health operates an extensive health system and home-health provision. The Ministry of Family and Social Services administers social assistance and services for older and disabled people. Municipalities provide varying forms of community support. Families remain central to everyday care, while public, private and civil-society organisations contribute formal services. National policy increasingly emphasises healthy ageing, ageing in place and stronger long-term care arrangements.

The opportunity is therefore not to create social care from nothing. It is to develop clearer connections between responsibilities, funding, assessment, service capacity and accountability so that people experience a coherent pathway rather than the boundaries between institutions.

Demographic change is turning long-term care into permanent social infrastructure

Population ageing changes the status of long-term care. What can initially appear to be a specialist welfare issue becomes a mainstream question affecting public expenditure, employment, housing, health-system capacity, local government and family life.

This does not mean that ageing should be equated with dependency. Most older people do not require intensive long-term support simply because they cross a chronological age threshold. Healthy ageing, prevention, accessible environments and medical treatment can preserve independence for many years.

The policy challenge arises because the absolute number of people experiencing significant functional limitations will increase as the older population grows. Demand will also become more diverse. Some people will need occasional domestic or social support. Others will live with dementia, frailty, disability, multiple chronic conditions or complex combinations of health and social needs.

Türkiye therefore needs to plan not merely for more care but for a broader continuum of support.

That continuum begins before intensive care is required. Prevention, accessible housing, primary care, rehabilitation, community participation and early support can protect functional ability. Home and community services can respond as assistance becomes necessary. Residential and specialist services remain essential for people whose needs cannot safely or appropriately be met through less intensive arrangements.

This is consistent with the wider international movement towards long-term care pathways organised around changing need rather than isolated programmes.

The future system will therefore need to recognise long-term care as enduring national infrastructure while resisting the assumption that every older person is a care recipient.

The next reform question is how separate systems become one pathway

Türkiye’s existing arrangements reflect the different purposes for which they developed. Health services diagnose and treat illness. Social assistance responds to defined financial and social circumstances. Residential services provide accommodation and continuing support. Municipal programmes address local needs. Home Care Assistance supports eligible households caring for people with substantial dependency. Families provide extensive unpaid care.

Each can be valuable while still leaving the overall experience fragmented.

A person recovering from a stroke, for example, may simultaneously require clinical follow-up, rehabilitation, help with personal activities, equipment, home adaptation and support for a spouse who has suddenly become a caregiver. No single institution necessarily owns that whole experience.

The future system therefore needs integration at two levels.

At policy level, ministries and other public bodies need sufficiently aligned objectives, definitions and information to plan the long-term care system as a whole. At operational level, local services need mechanisms through which a person can move between health and social support without repeatedly starting again.

Integration does not require every service to belong to one ministry or organisation. Institutional specialisation can remain useful. What matters is that organisational boundaries do not become dead ends for the person.

The emerging cooperation between health and social-service structures creates opportunities to strengthen these interfaces. Primary care and community health infrastructure can help identify changing functional need, while social-service structures can respond to financial, family, safeguarding and care requirements that medical treatment alone cannot resolve.

The central future test is therefore continuity: can the system recognise a changing need, identify responsibility and connect the person to the next appropriate response?

Scenario: a person should not need to understand the system before receiving support

A 79-year-old man living with his wife in Bursa is admitted to hospital after a fall. He also has diabetes and early cognitive impairment. Before admission he was largely independent, but after discharge he is less mobile and his wife is uncertain whether she can safely assist him with bathing and transfers.

In a fragmented pathway, each part of the system addresses its own task. The hospital treats the injury and discharges him when medically appropriate. His family physician resumes clinical follow-up. His wife separately tries to understand whether social support, equipment, municipal assistance or a financial benefit may be available.

An integrated future pathway would not require the couple to know which institution owns each problem before help begins. Discharge would identify functional as well as medical needs. Rehabilitation potential would be considered. Relevant information would reach primary care, while social-support needs would trigger an appropriate referral rather than simply being recorded.

A named coordinating function would not need to deliver every service itself. Its purpose would be to ensure that referrals are received, responsibilities are clear and changing circumstances lead to reassessment.

If the man regains independence, support could reduce. If cognition deteriorates, the pathway could intensify without forcing the family to reconstruct the entire history for another organisation.

The future measure of integration is therefore not the number of interagency agreements signed. It is whether people experience continuity when their needs cross institutional boundaries.

Financing reform will determine what the future system can promise

Long-term care cannot become a coherent entitlement without a credible financing settlement. Türkiye currently distributes costs across public health expenditure, social assistance, public and private residential provision, municipal services, household spending and substantial unpaid family labour.

The Twelfth Development Plan includes the establishment of elderly care insurance to finance elderly-care services. This creates an important policy direction, but the eventual architecture will matter more than the label attached to it.

A financing settlement needs to determine which risks are pooled collectively, which services or benefits are covered, how eligibility is assessed, whether personal contributions apply and how people with limited contribution histories or financial resources are protected.

It also needs to address the relationship between age and functional need. Long-term support is required not only by older people. Disabled adults and people with long-term conditions may require continuing assistance throughout working age. A future elderly-care insurance mechanism therefore needs clear interfaces with existing disability and social-protection arrangements.

Funding should also support the desired service model. If policy encourages ageing in place but reimbursement favours institutional provision, financial incentives and strategic objectives will pull in different directions.

Conversely, restricting residential capacity without investing in credible alternatives simply transfers pressure to households and hospitals.

The wider funding and payment question is therefore how money follows need while supporting prevention, independence, quality and sustainability rather than one particular setting.

A common understanding of need can become the system’s organising language

One of the most important future developments would be a stronger, more consistent approach to assessing functional need.

WHO’s assessment of long-term care in Türkiye identified the absence of standardised needs-assessment procedures and clearly defined care pathways as important weaknesses. A common framework could help connect services that currently operate according to different institutional purposes.

This does not mean that every programme needs identical eligibility rules. Health interventions still require clinical judgement. Income-tested assistance legitimately considers financial circumstances. Residential services require different decisions from occasional community support.

But a shared core assessment could establish what the person can do, where assistance is needed, what risks exist, what matters to them and what support is already available.

Relevant dimensions might include mobility, cognition, communication, personal care, domestic activities, nutrition, social participation, environmental barriers and caregiver capacity. Assessment should identify strengths as well as deficits and recognise the potential for rehabilitation or reablement.

Consistency would also improve national intelligence. Türkiye could move beyond counting recipients of individual programmes towards understanding the distribution of functional need across populations and regions.

That makes assessment more than an eligibility gateway. It becomes the bridge between person-centred planning and system planning.

Ageing in place needs an infrastructure of prevention and community support

Türkiye’s policy direction increasingly emphasises ageing in place and home- and community-based care. The principle aligns with the preferences of many people who wish to remain within familiar homes and neighbourhoods, but it should not be interpreted as simply keeping people away from residential services.

Successful ageing in place requires infrastructure.

Accessible housing, transport, primary care, rehabilitation, personal support, social participation, meals, assistive equipment, respite and appropriate technology can all influence whether remaining at home is sustainable.

Municipalities can play an important role because many of these determinants sit close to everyday community life. Yet municipal capacity differs, making national expectations and resource allocation important if local innovation is not to produce widening geographic inequality.

A future home- and community-based system should therefore be judged by whether people have genuine alternatives rather than whether policy language favours community care.

Residential provision remains part of that continuum. Some people need intensive support, specialist dementia environments, continuous supervision or accommodation that cannot reasonably be replicated in their existing home. High-quality residential care should therefore coexist with stronger community alternatives.

The objective is choice matched to need, not an ideological preference for one setting.

Scenario: prevention changes the trajectory before intensive care is required

An 82-year-old woman living alone in İzmir begins to withdraw from community activities after two minor falls. She has not sustained a serious injury, but she becomes afraid of leaving her apartment and gradually walks less. Her daughter notices that shopping and meal preparation are becoming more difficult.

If the system responds only when dependency reaches a formal threshold, the woman may become progressively less mobile until a serious fall, hospital admission or family crisis creates an obvious need for care.

A prevention-oriented pathway responds earlier. Primary care considers medical contributors to falls. Functional assessment identifies balance and mobility problems. Rehabilitation or exercise support is offered where appropriate. The home environment is reviewed for practical hazards, while community or municipal support helps her regain confidence outside the home.

Her daughter remains involved but does not automatically become the substitute for missing formal support.

The outcome is uncertain: prevention cannot eliminate ageing or guarantee that future care will never be needed. Its value is that the system attempts to preserve function and participation rather than waiting for dependency to become irreversible.

At population level, repeated examples of this kind also generate evidence about which preventive interventions delay deterioration, which groups are being reached and where community infrastructure remains insufficient.

A sustainable future care system therefore begins before a person qualifies for intensive long-term care.

Family caregiving must move from hidden capacity to supported partnership

Türkiye’s families will continue to play a major role in care. That contribution can provide continuity, emotional connection and culturally meaningful support that formal services cannot simply reproduce.

But demographic and economic change makes unlimited reliance on family labour increasingly difficult. Smaller households, internal migration, longer working lives and women’s employment alter who is available to provide care and for how long.

A future system should therefore recognise families as partners without treating them as an inexhaustible workforce.

This requires assessment of caregiver capacity as well as the needs of the person receiving support. A relative’s willingness to help does not demonstrate that they can safely provide lifting, personal care, medication support or continuous supervision. Nor should proximity be treated as consent to assume intensive responsibility.

Financial assistance remains important, particularly where caregiving affects household income. Yet sustainable support also involves information, training, respite, navigation and flexible formal services.

The family-care burden should consequently become visible within planning and outcomes data. Systems need to know not only whether an older or disabled person remains at home, but whether that arrangement is sustainable for everyone involved.

This is also a gender issue. Where unpaid care falls disproportionately on women, care policy interacts directly with employment, income, pensions and economic participation.

Türkiye can retain the strengths of family solidarity while establishing a clearer principle: family involvement should be supported and negotiated, not silently assumed as the default solution to unmet formal need.

The formal workforce will determine whether policy ambitions become real services

Every major reform eventually reaches the workforce question. A financing mechanism can establish entitlement. Assessment can identify need. Digital systems can improve coordination. None can provide hands-on assistance without enough competent people in the right places.

Türkiye therefore needs a long-term workforce strategy that goes beyond calculating additional headcount.

The future workforce will require clearer occupational roles, competency expectations, supervision and progression. Skill mix should reflect different levels of need, allowing appropriately trained care workers to provide continuing support while nurses, therapists, physicians and other professionals contribute where specialist expertise is required.

Professionalisation should not mean unnecessarily medicalising everyday support. Helping someone maintain routines, relationships, autonomy and community participation requires relational competence as well as technical skill.

Geography matters too. National workforce totals can conceal shortages in rural districts or rapidly ageing provinces. Provider development without local labour supply will not create usable capacity.

Workforce planning should therefore connect:

  • population and functional-needs projections;
  • service-model assumptions and expected care intensity;
  • regional recruitment and retention patterns;
  • training, supervision and career development;
  • technology and administrative productivity; and
  • the changing contribution expected from unpaid caregivers.

Organizations examining comparable workforce pressures can use the Predictive Workforce Risk Module to structure analysis of turnover, vacancies and continuity risks. It is not a Türkiye-specific workforce instrument, but it illustrates the value of connecting workforce instability directly with service-capacity planning.

Quality must expand at the same pace as community provision

Expanding long-term care without developing quality assurance would create a larger system without necessarily creating a better one.

Türkiye already regulates formal care settings, and recent regulatory development has strengthened the framework around residential services for older people. Future growth in home and community support will require equally serious attention to quality outside institutional settings.

This creates different assurance challenges. A residential facility is a defined location that can be inspected. Home support occurs across thousands of private households. Supervisors may see workers less frequently. People receiving support may be isolated and less able to complain.

Quality management therefore needs multiple forms of evidence: training and competency, continuity, care planning, complaints, incidents, safeguarding information, service outcomes and the direct experience of people and families.

The broader quality and safeguarding framework should protect people without making community services so administratively burdensome that small or innovative forms of support become impossible to sustain.

Proportionality is essential. Higher-risk services require stronger controls, but every model needs clear responsibility, competent practice and routes for raising concerns.

Quality also needs to become developmental. Inspection can identify non-compliance, but continuous improvement requires organisations and public authorities to understand recurring patterns and respond before poor practice becomes entrenched.

Scenario: expanding home support requires a different quality model

A province expands publicly supported home-care capacity as part of a wider ageing-in-place strategy. More older people can now receive assistance without entering residential care, and initial activity figures show rapid growth.

Volume alone, however, does not demonstrate quality. Some people receive support from several different workers each week. Missed or shortened visits begin to appear in complaints. Workers report that travel times between rural households make schedules difficult to maintain.

A mature assurance response does not treat each complaint as an isolated provider issue. Local managers examine whether the pattern reflects workforce shortages, unrealistic scheduling, poor supervision or the geographic assumptions built into funding.

Performance information therefore combines activity with continuity, timeliness, complaints, incidents, workforce stability and person-reported experience. Where risks are identified, corrective action is linked to the underlying cause rather than simply demanding more documentation.

National oversight can then compare patterns across provinces while recognising different operating environments. Persistent rural travel problems, for example, may require a different funding or workforce model rather than repeated local remediation.

Organizations developing similar evidence structures can use the Quality Dashboard Builder to explore how workforce, quality and outcome indicators can be viewed together. It does not substitute for Türkiye’s regulatory framework; the relevant principle is that expanding services need management information capable of showing whether greater access is producing reliable care.

Digital infrastructure can connect the system, but only if responsibility travels with information

Türkiye’s established digital health capabilities create a significant foundation for future coordination. Electronic information exchange, telehealth, remote monitoring and analytical systems can reduce duplication and extend access, particularly where geography makes face-to-face services harder to reach.

The next challenge is to connect digital capability with long-term care rather than assuming that health digitalisation automatically produces social-care integration.

A shared record is useful only if relevant professionals can access appropriate information lawfully and understand what action it requires. A remote alert creates value only if somebody is responsible for responding. Predictive analytics can identify population pressures, but they do not decide what an individual person should receive.

Digital transformation therefore needs to be designed around workflow and accountability.

It must also remain inclusive. Some older people will use digital services confidently; others may experience sensory impairment, cognitive difficulty, limited connectivity or low digital literacy. A system that makes digital access the only route to support can unintentionally widen inequality.

The future model should consequently combine technology-enabled care with human alternatives and explicit consent, privacy and information-governance safeguards.

Organizations examining similar transformation questions can use the Digital Transformation, AI and Cybersecurity Readiness Assessment to structure consideration of governance, readiness and digital risk. Its role is not to determine Türkiye’s technology policy, but the underlying discipline is relevant: digital capability should be evaluated alongside workforce, privacy, operational resilience and human impact.

Regional equity requires different delivery models, not identical service footprints

Türkiye’s demographic transition will not occur uniformly. Provinces differ in age structure, migration, settlement patterns, economic conditions, municipal capacity and access to professional workforces.

This means national policy cannot be evaluated only through national averages.

A low rate of service use in a rural province may indicate lower need, but it may also indicate fewer services, greater travel distances or heavier dependence on family care. Similarly, strong provision in metropolitan areas can conceal access problems in peripheral districts.

A future system needs data-led equity planning capable of comparing need with actual access.

National standards should define the outcomes and protections people can expect. Local delivery can then vary according to geography. A densely populated district may sustain specialist centres and frequent home visits. A sparsely populated area may need mobile teams, outreach, stronger primary-care coordination, transport support and carefully designed remote services.

The objective is not identical provision everywhere. It is reasonable equality in the ability to obtain appropriate support.

Funding formulas will need to recognise these differences. Per-capita allocation alone may disadvantage places where travel time, low population density or workforce scarcity make services more expensive to deliver.

Equity therefore becomes a design requirement rather than a retrospective measure of who happened to receive care.

Housing and community design belong inside the care strategy

Long-term care demand is shaped by the environments in which people live. A person with limited mobility may remain largely independent in an accessible apartment near shops, transport and social networks but require substantial assistance in an inaccessible home with stairs and poor local transport.

Housing policy is therefore indirectly care policy.

Türkiye’s future approach to ageing can benefit from connecting housing adaptation, accessible design and age-friendly community development with long-term care planning. New housing built today will still be occupied as the population ages further.

Municipal planning also affects independence through pavements, transport, public spaces and access to community facilities. These may appear distant from formal care services, yet they influence whether functional limitation becomes social isolation or dependency.

This is where prevention broadens beyond clinical intervention. The strongest future model does not ask only how services respond after a person loses independence. It also asks how communities can reduce avoidable barriers to maintaining it.

That perspective supports a more sustainable system because not every social need should become a formal care package. Accessible environments, community participation and informal social networks can complement professional services without being treated as substitutes for them.

Person-centred care requires power as well as personalised documentation

A future system can describe itself as person-centred while remaining institution-led in practice.

True person-centred support requires people to influence decisions about where and how they live, who is involved in their care, which risks they are willing to accept and what outcomes matter to them.

This becomes especially important as care needs increase. Safety concerns can gradually narrow choice. Families or professionals may make decisions with protective intentions while overlooking the person’s own preferences.

Türkiye’s future long-term care framework should therefore connect individual planning with rights, autonomy and supported decision-making. People with cognitive or communication difficulties may need additional assistance to express preferences rather than having participation bypassed.

Person-centred practice also needs cultural sensitivity. Family involvement may be highly valued, but the individual’s wishes cannot simply be assumed from family expectations.

The wider rights, consent and decision-making framework becomes particularly important where technology, residential care, safeguarding or significant restrictions are involved.

The practical test is not whether a care plan contains a section labelled preferences. It is whether those preferences alter what happens.

Scenario: system integration should preserve choice rather than standardise people

A 68-year-old disabled man in Konya has lived independently for many years with support from relatives and periodic formal assistance. Following a deterioration in mobility, professionals and family members begin discussing whether residential care would be safer.

A service-led pathway may compare him with existing programme criteria and select whichever available setting can meet his physical support needs.

A person-centred pathway begins differently. It establishes what has changed, which activities have become difficult, what risks are present and whether those risks can be reduced without removing the life he values.

Home adaptation, additional personal support, equipment and rehabilitation are considered alongside residential options. His relatives’ capacity is assessed realistically rather than presumed. If technology is proposed, his preferences about monitoring are discussed.

The decision may still be that a different living arrangement is appropriate. Person-centred care does not guarantee that every preference can be met regardless of risk, resources or feasibility. It does require the decision to be transparent, proportionate and based on the individual rather than organisational convenience.

If similar cases repeatedly reveal that people enter residential care because community alternatives are unavailable, those individual decisions should become system intelligence. National and local planners can then see that apparent “choice” is being constrained by capacity.

This is how person-centred practice connects with governance: individual experience becomes evidence for service redesign.

Data should tell Türkiye not only what services exist, but whether the system works

A more integrated long-term care system will require a stronger information architecture.

Türkiye already produces substantial demographic, health, social-assistance and service information. The strategic challenge is to connect enough of that intelligence to answer system questions without creating unnecessary centralisation or compromising privacy.

Decision-makers need to understand need, access, capacity, quality, workforce and outcomes together.

Useful future intelligence could show whether people with comparable levels of functional need receive substantially different support between regions; whether hospital discharge problems are associated with insufficient community capacity; whether caregiver burden predicts crisis; and whether new services actually improve independence or merely increase activity.

This requires governance over definitions and data quality as much as technical interoperability.

Local information should also travel upwards. A national dashboard cannot explain every local problem. Qualitative evidence from people, families and frontline workers can reveal why apparently strong indicators conceal poor experiences.

Organizations examining comparable evidence questions can use the Community Impact Report Builder to structure links between activity, outcomes and community evidence. It is not a national reporting framework for Türkiye, but it illustrates an important principle: system accountability becomes stronger when quantitative performance is connected with evidence of what changed for people.

Governance needs to turn variation into learning rather than permanent inequality

Türkiye’s future long-term care system will inevitably contain variation. Municipalities differ. Providers differ. Rural and urban operating conditions differ. Local innovation can be valuable precisely because it responds to circumstances that central policy cannot fully anticipate.

The governance challenge is distinguishing productive adaptation from unacceptable inequality.

National government has an important role in establishing strategic direction, rights, financing principles, quality expectations and common information requirements. Provincial and local structures can then organise responses within those boundaries.

But accountability needs an escalation mechanism. If one area persistently experiences longer waits, weaker workforce capacity or poorer outcomes, the system should identify the pattern and determine why it persists.

That requires more than reporting. Someone must have authority to respond.

The cross-sector governance challenge is particularly important because many causes of poor long-term care outcomes sit between organisations. A delayed discharge may involve health services, social support, family circumstances and housing simultaneously.

Future governance should therefore ask whether responsibility is clear at the point where systems meet. National policy can establish joint expectations, but operational accountability must remain visible locally.

Sustainability means managing value, not simply containing expenditure

An ageing society will spend resources on care. Sustainability does not mean preventing that expenditure from rising under all circumstances.

The more useful question is whether resources are being used at the right stage, in the right setting and with sufficient benefit to people and the wider system.

Investment in rehabilitation may reduce later dependency. Home adaptation may postpone the need for intensive support. Respite may help a family caregiving arrangement remain sustainable. Reliable community services may reduce avoidable hospital use.

None of these effects should be assumed automatically. They need evidence.

Likewise, low-cost services are not necessarily good value if they produce poor continuity, caregiver breakdown or repeated crisis. A sustainable financing model therefore needs to examine outcomes and wider system consequences alongside unit cost.

This is the distinction captured by long-term system impact: decisions made in one part of care can shift demand and cost elsewhere.

Türkiye’s future financing debate can consequently move beyond a narrow question of how to pay for additional care. It can examine which forms of support preserve function, which reduce avoidable escalation and which provide good outcomes at sustainable cost.

This is particularly important when designing any future insurance arrangement. Benefit packages and payment mechanisms influence provider behaviour and therefore need to support the system Türkiye is trying to create.

The reform process itself needs to be staged, measurable and adaptive

A fully integrated long-term care system cannot be created through one law, funding announcement or digital platform. Türkiye’s existing institutions, programmes and workforces need to continue operating while reform develops around them.

A staged approach can reduce implementation risk.

Early priorities could establish common assessment principles, clarify care pathways, strengthen coordination and improve national information about need. Financing reforms could then be tested against real service capacity rather than theoretical demand. Community models can expand alongside workforce development and quality assurance.

Pilots should be selected to answer specific system questions and should include different geographic and demographic contexts. A model that succeeds in Ankara or Istanbul may need significant adaptation before working in a sparsely populated province.

Implementation evidence should influence subsequent phases. If demand exceeds forecasts, eligibility or capacity assumptions may need review. If workforce recruitment proves difficult, training and service design may need to change. If family caregivers continue to carry unsustainable responsibilities despite new benefits, the balance between cash and services may require adjustment.

This creates a reform culture based on learning rather than defending the original design.

WHO’s evolving international long-term care framework reinforces this direction: countries need foundations for integrated provision, a sustainable workforce, support for unpaid caregivers and quality systems, but the precise institutional pathway must be adapted to national circumstances.

Türkiye can build a distinct model rather than importing one

The final strategic choice is not between maintaining the present system and copying an established foreign model.

Türkiye can develop a distinct architecture that reflects its national institutions, social-protection system, municipal structures, digital capability and family relationships while incorporating lessons that have proved important internationally.

That architecture could combine nationally defined principles with locally adaptable delivery; pooled financing with appropriate household protection; functional assessment with programme-specific eligibility; strong family involvement with formal caregiver support; and community expansion with high-quality residential options.

The institutional details will require political, fiscal and technical decisions. Some reforms are already stated policy objectives, while others remain subjects for development rather than established national arrangements. Keeping that distinction clear is essential.

What matters strategically is coherence.

If financing reform develops separately from workforce planning, entitlement may exceed capacity. If community care expands without quality oversight, access may improve while reliability deteriorates. If digitalisation proceeds without inclusion, efficiency for some people may create barriers for others. If families remain invisible in planning, apparent system savings may simply relocate cost and strain into households.

A future model therefore needs to be designed as a system of interdependent parts.

Conclusion

Türkiye has reached a stage at which long-term care can increasingly be treated as permanent social infrastructure rather than a collection of responses to individual episodes of dependency. Population ageing makes that transition important, but the opportunity is broader than demographic pressure. A coherent system can support independence earlier, protect families from carrying unsustainable responsibilities, improve transitions between health and social support and give public institutions a clearer understanding of what changing need requires.

The strongest future direction combines several elements: sustainable financing, consistent assessment, prevention and rehabilitation, credible home and community alternatives, supported family caregiving, a skilled formal workforce, strong quality assurance, inclusive digital infrastructure and governance capable of identifying persistent regional variation. None is sufficient alone.

Implementation will determine whether those principles change everyday experience. National policy can establish rights, funding and expectations, but the real test occurs in homes, hospitals, primary-care settings, municipalities, social-service structures and care organisations when a person’s circumstances change and somebody needs to respond.

Türkiye does not need to reproduce another country’s long-term care architecture. It can build from its own institutions while using international evidence to strengthen the functions every sustainable system eventually needs. The defining measure of progress will be whether people can move through later life or disability with greater continuity, autonomy and security while the system supporting them remains equitable, accountable and financially sustainable.