Home-Based Care in Türkiye: Supporting Older People to Remain Independent

For an older person whose mobility is declining, remaining at home is rarely determined by one service. Independence may depend on whether medication is managed safely, whether somebody can help with bathing, whether rehabilitation is available, whether the home itself remains accessible, whether family members can continue providing support and whether deterioration is recognised before it becomes an emergency.

This is the operational reality behind home-based care in Türkiye. The country already has important components of support at home, including Ministry of Health home health services, social assistance, family caregiving and locally available social and municipal services. Yet these components do not constitute a single comprehensive long-term care pathway. Across the Türkiye Aging, Long-Term Care & Community Support Knowledge Hub, this distinction is central to understanding how demographic change is reshaping the country's care requirements.

The strategic opportunity is therefore larger than expanding the number of visits delivered in people's homes. Türkiye can increasingly treat the home as a legitimate setting for coordinated long-term support: connecting health care, personal assistance, rehabilitation, family support, prevention, technology and community participation around the individual. Doing that well requires clear responsibilities, sufficient workforce capacity and evidence that home-based arrangements are preserving independence rather than merely transferring responsibility from institutions to families.

Home health care and long-term support are related but different

One of the most important distinctions in Türkiye is between health services delivered at home and the broader support required to live independently.

The Ministry of Health's Evde Sağlık Hizmetleri, or Home Health Services, provides eligible people with health interventions in their own homes. Current Ministry information describes services including examination, tests, treatment, medical care, rehabilitation and, where relevant, support and education for patients and family members. Eligibility includes people whose circumstances make conventional access difficult, including people who are bed-, device- or home-dependent and older people meeting current criteria.

These services can prevent unnecessary journeys, support continuity following treatment and make clinical care more accessible to people with significant functional limitations.

But health care at home does not automatically meet the whole of a person's long-term support requirement.

An older person may be medically stable yet unable to prepare meals, wash safely, leave the home, maintain social relationships or manage everyday activities without assistance. Another may need rehabilitation and environmental adaptation rather than continuing medical intervention. Someone living with dementia may require supervision and structured daily support even when there is no immediate clinical problem.

This distinction is reflected internationally in the difference between treatment and long-term services and support pathways. Effective home-based care requires the two to connect without assuming that one can substitute for the other.

Türkiye already has several foundations for care at home

Türkiye is not beginning from an institutional-only model. Home and family support already occupy an important position within social policy.

Evde Bakım Yardımı, administered within the Ministry of Family and Social Services framework, provides financial assistance where specified disability, dependency and household-income conditions are met. The governing regulation requires assessment of the household and the person's care needs rather than treating the payment as a universal older-person benefit.

The distinction is important. Home Care Assistance is not equivalent to a universal professional home-care service. It is a targeted financial support mechanism associated with care provided to eligible disabled people at home.

Alongside this sit health services, family support, residential and community provision, municipal initiatives and private purchasing. Availability and the practical combination of these supports can vary.

Türkiye's challenge is therefore less about choosing between home and institutional provision than about strengthening the continuum between them.

A mature home- and community-based support model needs to answer a practical question: what combination of assistance allows this particular person to live safely, meaningfully and with as much autonomy as possible in the place they call home?

That answer may involve relatively little formal support for one person and an intensive multidisciplinary arrangement for another.

Population ageing changes the scale of the question

Türkiye's demographic profile makes the development of home-based care increasingly consequential.

The country's population remains younger than many long-established ageing societies, but ageing is progressing. Household patterns are also changing. Official statistics for 2025 showed that more than a quarter of households contained at least one person aged 65 or over, while the number of older people living alone had increased substantially over the preceding decade.

Living alone does not itself indicate dependency. Many older people living alone are independent and want to remain so. But population-level change affects the infrastructure required to make that possible.

More older households mean greater demand for accessible housing, chronic-disease management, rehabilitation, mobility support, social participation and assistance with everyday activities. More people living alone also means that services cannot always assume a relative is present to notice deterioration or provide practical help.

The central policy question is therefore not simply how Türkiye cares for a larger older population. It is how the country preserves functional ability and independence for as long as possible.

That shifts attention toward prevention, rehabilitation and restorative approaches to care rather than waiting until needs have become severe enough to require continuous support.

Independence should be an outcome, not an absence of services

Remaining at home is sometimes used as shorthand for independence. The two are not synonymous.

A person can remain at home while becoming increasingly isolated, dependent on an exhausted relative or unable to access essential activities. Conversely, somebody receiving substantial professional assistance can retain meaningful autonomy because that support enables them to make choices, maintain relationships and participate in community life.

Home-based care therefore needs a more sophisticated definition of success.

Useful outcomes include whether the person can move safely around the home, manage important daily activities, maintain nutrition, access health care, participate socially, exercise choice and avoid preventable deterioration. Family sustainability also matters where relatives provide significant assistance.

These outcomes require assessment to move beyond diagnosis. Two people with the same medical condition can have very different support requirements because of mobility, cognition, housing, family networks, income and geography.

A stronger home-care pathway therefore starts with the person's functional life rather than simply the list of services available.

Operational scenario: recovery after a fall in Ankara

An 81-year-old woman living alone in Ankara is admitted to hospital following a fall. No fracture is identified, but several days of reduced mobility leave her less confident walking and struggling with bathing and meal preparation.

A discharge process focused primarily on medical stability could send her home with treatment instructions and outpatient follow-up. Clinically, that may be appropriate. Functionally, however, her circumstances have changed.

A stronger home-based pathway would identify what she can still do, what has temporarily deteriorated and which interventions could restore capability. Home health follow-up may address clinical requirements. Rehabilitation could focus on strength and mobility. Equipment or minor adaptations might reduce environmental risk. Short-term practical support could enable safe bathing and meal preparation while she recovers.

Crucially, the arrangement would be reviewed rather than automatically becoming permanent. If she regains ability, support can reduce. If repeated falls or emerging frailty indicate continuing decline, the care plan can change before another emergency admission.

The outcome is not simply that she was discharged home. It is whether the system helped her recover enough independence to remain there safely.

This illustrates why hospital discharge and transitional care should connect directly with community capability. The transition point is where a temporary health event can either become long-term dependency or an opportunity for restoration.

Assessment is the gateway to a coherent home-care system

WHO's assessment of long-term care in Türkiye identified the absence of standardised needs-assessment procedures and clearly defined long-term care pathways as significant weaknesses. That matters particularly for home-based care because support requirements frequently cross institutional boundaries.

An effective assessment needs to see the whole person.

Depending on circumstances, that can include:

  • activities of daily living and mobility;
  • cognition, communication and emotional wellbeing;
  • medical and medication-related requirements;
  • housing accessibility and environmental risks;
  • family involvement and caregiver capacity;
  • nutrition, social connection and community participation; and
  • the person's own priorities, preferences and tolerance of risk.

The purpose is not to create one excessively bureaucratic assessment covering every conceivable issue. It is to prevent different services from making disconnected decisions based on only the part of the person visible to them.

A clinical team may see chronic disease. A social-service team may see dependency. A municipality may see a request for practical support. The family sees the whole daily routine. The person experiences all of these as one life.

That is why assessment is as much a governance issue as a professional one. Information needs to lead to coordinated decisions rather than several parallel records.

Home-based care depends on primary care and community coordination

Türkiye's primary care infrastructure gives the country an important platform for identifying changing needs close to where people live. Family physicians can have a role in recognising deterioration, monitoring chronic conditions and connecting people with other health services.

Home health services add another layer for eligible people who have difficulty accessing conventional care.

The stronger opportunity lies in linking those health contacts with wider support needs. A clinician entering a person's home may observe malnutrition, unsafe mobility, caregiver exhaustion or environmental barriers that are not visible during a conventional consultation. Those observations become more valuable when there is a clear route for coordination.

This is the practical meaning of primary care and care coordination. Integration does not require every professional to deliver every service. It requires each part of the pathway to know when another form of support is needed and how to reach it.

For Türkiye, this means strengthening interfaces among Ministry of Health services, the Ministry of Family and Social Services, local provision and families while maintaining clear accountability for the responsibilities of each.

Rehabilitation can change the trajectory of long-term need

Home-based care can become overly focused on maintaining dependency rather than improving function.

For some people, continuing assistance is essential. But after illness, surgery, a fall or a period of inactivity, part of the apparent long-term need may be reversible. Rehabilitation and reablement can help people recover abilities rather than simply compensating for their loss.

This has human and system consequences.

If somebody regains the ability to transfer independently, prepare a simple meal or walk safely to the bathroom, their autonomy increases and the amount of continuing assistance required may fall. A relatively short period of intensive support can therefore affect longer-term demand.

Home is particularly important because functional ability is contextual. A person who can walk along a rehabilitation corridor may still struggle with steps at their apartment entrance or a narrow bathroom. Assessment and therapy in the actual living environment can reveal barriers that institutional settings cannot reproduce.

The same principle applies to assistive equipment. Equipment is valuable only when it matches the person's environment and is actually used. Delivery without training, review or follow-up can create little benefit.

Türkiye's future home-care model therefore has reason to connect rehabilitation, environmental adaptation and everyday support rather than treating them as separate episodes.

Operational scenario: avoiding permanent dependency after hospital treatment

A 72-year-old man in Bursa returns home following treatment for a serious respiratory infection. Before admission he managed most daily activities independently. At discharge he is weak, needs help climbing stairs and relies heavily on his wife.

If the immediate response is simply for his wife to take over bathing, dressing, meals and mobility, a temporary loss of function can quickly become an established pattern. She becomes the caregiver, while he becomes progressively less active.

A restorative approach changes the objective. Clinical follow-up confirms that recovery is progressing. Rehabilitation establishes realistic mobility goals. His wife is shown how to support activity without unnecessarily performing tasks he can relearn. Equipment reduces the immediate risk of falling.

Progress is reviewed after a defined period.

Some assistance may still be necessary, but the care arrangement is designed around recovery rather than passive maintenance. If improvement stalls, the pathway can then consider longer-term support based on evidence of continuing need.

For the individual, the difference is substantial: receiving help does not automatically mean surrendering capability. For the wider system, early restoration can moderate future demand while improving quality of life.

The home-care workforce needs a clearer place within long-term care

Expanding care at home inevitably raises workforce questions.

Home-based support requires more than sufficient numbers of workers. It requires an appropriate skill mix and clarity about roles. Nurses, physicians, rehabilitation professionals, social-service staff and care workers contribute different forms of expertise. Family members may also provide substantial assistance, but should not be treated as an unpaid substitute for every professional role.

Working in people's homes also requires particular competencies. Staff often make decisions without immediate colleagues nearby. They need to recognise deterioration, respect household privacy, communicate with relatives, manage lone-working risks and understand when a concern should be escalated.

Continuity is especially important. Repeatedly changing personnel can reduce trust and make it harder to notice subtle changes in function or cognition.

The workforce question therefore connects directly with workforce, care teams and skill mix. A home-care strategy needs to consider training, supervision, geographic distribution and retention alongside headline staffing numbers.

Organizations exploring workforce capacity can use the Predictive Workforce Risk Module to structure analysis of vacancy, turnover and continuity risks. It is not a Türkiye-specific workforce tool, but it illustrates how workforce instability can be treated as an operational risk to service continuity rather than merely an HR statistic.

Family support should strengthen home care, not conceal its gaps

Families remain fundamental to care at home in Türkiye. They provide companionship, practical help, personal care, supervision, transport and coordination across services. Home Care Assistance also demonstrates the policy importance attached to supporting eligible disabled people within family settings.

Current Ministry of Family and Social Services rules, however, illustrate why the terminology requires precision. Evde Bakım Yardımı is subject to eligibility conditions including household income and assessment of the person's level of dependency. It is not a universal payment available to every older person receiving family care.

Nor should a cash benefit be mistaken for a complete home-care service.

A household can receive financial support and still need professional care, rehabilitation, respite, advice or emergency backup. Equally, a family may provide substantial unpaid care without qualifying for a particular benefit.

Home-based care therefore needs to distinguish between the availability of a relative and the sustainability of the care arrangement.

A person-centred assessment should consider whether relatives want to provide care, what tasks they can safely perform and what impact caregiving is having on their own health and employment. This prevents family solidarity from becoming an invisible eligibility criterion for remaining at home.

Technology can extend support but should not redefine care around devices

Digital technology has clear potential within Türkiye's home-care development. Remote consultations can reduce travel for some people. Digital records can improve continuity. Medication prompts, sensors and communication tools may help people manage particular risks while remaining independent.

Technology is most useful when it solves a defined problem.

A remote consultation may be appropriate for routine follow-up but unsuitable when physical examination is required. A sensor may provide reassurance about movement but cannot address loneliness. Video contact can connect distant family members without replacing human presence where personal assistance is necessary.

The design question should therefore begin with the person's needs rather than with the technology available.

This is particularly important for older people who experience digital exclusion and barriers to access. Connectivity, device ownership, sensory impairment, cognition and digital confidence can all affect whether a technology-enabled model expands access or inadvertently narrows it.

Privacy and consent also matter because the home is a private environment. Monitoring technologies can improve safety while simultaneously increasing surveillance. Individuals and families need to understand what information is collected, who can access it and what happens when the system detects a concern.

Organizations examining comparable questions can use the Digital Transformation, AI and Cybersecurity Readiness Assessment to structure consideration of governance, workforce readiness, security and implementation. It does not determine Turkish legal compliance, but its emphasis on organisational readiness is relevant wherever technology becomes part of care delivery.

Operational scenario: technology supporting rather than replacing care

An 84-year-old man in İzmir lives alone and strongly values his independence. His daughter lives elsewhere in the city and visits several times each week. He manages personal care but occasionally forgets medication and has become less confident after a minor fall.

A technology-only response might introduce monitoring devices and assume the problem is solved.

A more proportionate plan starts with what he wants to achieve. He wishes to remain at home, continue shopping locally and avoid his daughter feeling that she needs to telephone repeatedly throughout the day.

A medication reminder, agreed fall-detection arrangement and scheduled family contact may support those goals. But the plan also considers mobility, vision, medication review and the physical environment. If his walking deteriorates, technology does not become a reason to delay face-to-face reassessment.

Consent is revisited if monitoring changes. His daughter receives only the information necessary for the agreed purpose rather than unrestricted surveillance of his daily life.

The technology is therefore one component of the support arrangement, not the care model itself.

This distinction will become increasingly important as digital tools enter long-term care. Successful innovation should increase autonomy and responsiveness without converting the private home into an unnecessarily monitored clinical environment.

Quality at home needs to be visible

Residential settings make aspects of care quality relatively visible because staff, records and services are concentrated in one location. Home-based care is dispersed across thousands of households, making assurance more complex.

The absence of complaints or hospital admission does not necessarily demonstrate that a home-care arrangement is working well.

Quality information needs to capture both safety and outcomes. Depending on the service, useful measures can include continuity of staff, missed visits, functional improvement, falls, medication concerns, emergency use, caregiver strain, complaints, safeguarding concerns and whether the person's own goals are being achieved.

The objective is not to create intrusive monitoring of private family life. It is to understand the performance of publicly organised or formally provided support and identify patterns that require action.

For example, repeated emergency admissions among people receiving home support may indicate clinical complexity, but they may also reveal gaps in escalation or out-of-hours arrangements. High levels of cancelled visits can expose workforce instability. A pattern of declining mobility without rehabilitation referral can suggest that maintenance has displaced restoration.

This is where outcomes frameworks and indicators become useful. Data should help decision-makers understand whether services are changing people's lives, not simply count how many contacts occurred.

The Quality Dashboard Builder can help organizations exploring similar systems organise operational, workforce, quality and outcome measures into a coherent assurance view. Its value here is methodological rather than regulatory: Türkiye's measures would need to reflect its own services, responsibilities and policy objectives.

Regional variation makes local capacity part of the policy

A national commitment to home-based care does not guarantee identical access across Türkiye.

Large cities, smaller provincial centres and rural areas operate with different workforce pools, travel distances, service infrastructure and family patterns. The practical cost of providing a one-hour home visit is very different when staff can reach several households within a compact urban neighbourhood compared with travelling long distances between dispersed communities.

Geography therefore affects service design.

Rural areas may benefit from stronger coordination with primary care, mobile services and carefully designed digital support, while still requiring face-to-face capacity for personal assistance and rehabilitation. Urban areas may have more providers but face traffic, scheduling complexity and fragmented service networks.

Local flexibility is appropriate, but it creates a governance requirement. Variation should reflect legitimate local circumstances rather than producing arbitrary differences in access for people with comparable needs.

National authorities therefore need enough data to distinguish adaptive local delivery from persistent inequity.

That includes understanding waiting times, workforce distribution, service intensity and unmet need by geography rather than relying only on national totals.

Housing is part of the care infrastructure

A home-based care strategy cannot ignore the physical home.

Older housing may contain stairs, inaccessible bathrooms, narrow circulation space or entrances that become difficult as mobility declines. A person may technically be capable of living independently yet become effectively housebound because they cannot negotiate the building entrance.

Small adaptations can sometimes produce disproportionate benefits. Grab rails, improved lighting, safer bathing arrangements and mobility equipment may reduce risk and make everyday activities possible without direct assistance.

More substantial accessibility problems require longer-term coordination between housing, urban planning and ageing policy.

This matters because care demand is partly shaped by environment. If the home unnecessarily disables the person, additional care hours can become a substitute for accessible design.

Türkiye's future ageing strategy therefore has a wider infrastructure dimension. New housing and neighbourhood development can anticipate demographic change through accessibility, transport and proximity to essential services. Existing homes will require practical adaptation mechanisms.

The principle extends beyond the dwelling. Remaining at home has limited meaning if the person cannot reach shops, green space, health services or community life. Independence is relational: it depends on the accessibility of the surrounding environment as well as the individual's functional ability.

Operational scenario: the care need is partly a housing problem

A 78-year-old woman in a provincial city has osteoarthritis and reduced balance. She can prepare food, manage medication and dress independently. Her principal difficulty is bathing because the bathroom has a high-sided bath and slippery floor.

Without environmental assessment, the problem may be recorded simply as a need for personal care. A relative begins visiting to assist several times each week.

A home assessment reaches a different conclusion. The woman's dependency is partly created by the environment rather than by inability to perform all aspects of the task. Appropriate adaptation, combined with short-term confidence-building support, allows her to resume bathing with minimal assistance.

The outcome is better for the woman, who retains privacy and control. It also reduces the ongoing demand placed on her relative.

The scenario illustrates why home-based care should not default immediately to recurring human assistance. Sometimes the correct response is rehabilitation, equipment or environmental change.

This does not mean adaptations can eliminate all care needs. It means assessment should identify the source of dependency before deciding how it will be met.

Funding needs to follow the objective of sustainable independence

Funding structures influence what systems deliver.

If resources are easier to access after dependency becomes severe than when early intervention could preserve function, services may inadvertently reward deterioration. If health budgets can fund treatment but not the practical support needed to remain safely at home, hospital discharge may solve one institutional problem while creating another for families.

Türkiye's fragmented long-term care financing makes these interfaces particularly important.

A stronger approach would examine expenditure across pathways rather than only within individual programmes. The relevant question is not whether home support is cheaper than residential care in every case. It is whether the chosen combination produces appropriate outcomes and represents sustainable use of resources for that person's level of need.

Some people will require residential care regardless of the strength of community provision. Others may avoid or delay it when timely home support, rehabilitation and family assistance are available.

This is why preventative value and early intervention matter to financing. The benefits of a relatively modest intervention may appear later in another part of the system through fewer falls, reduced caregiver breakdown or delayed high-intensity care.

Financial governance therefore needs enough cross-system visibility to recognise value that does not remain within the budget that paid for the intervention.

Home care needs escalation routes as needs become more complex

Supporting people at home does not mean preserving a home arrangement regardless of changing risk.

Needs can increase because of dementia, frailty, stroke, progressive disease or loss of family support. A sustainable system needs clear triggers for reassessment and escalation.

Those triggers might include repeated falls, significant weight loss, medication errors, recurrent emergency attendance, increasing night-time needs, caregiver exhaustion or inability to complete essential daily activities.

The response should remain proportionate. Increased formal support may be sufficient. Clinical review may identify a treatable cause. Rehabilitation may restore lost function. Respite may stabilise the family arrangement.

In some cases, however, a different living arrangement may eventually provide greater safety or quality of life.

The person and family should not encounter that decision for the first time during an emergency. Good home-based care includes anticipatory planning and honest discussion about what will happen if current support is no longer enough.

Organizations considering similar pathway risks can use the Positive Risk Enablement Planner to structure consideration of autonomy, safeguards and proportionate responses. The underlying lesson is that supporting independence is not the same as eliminating risk; it means understanding risk and making defensible decisions with the person rather than around them.

Türkiye can build home care as a connected system rather than a collection of programmes

The strongest future direction is integration around function and daily life.

Türkiye already possesses important building blocks: a nationwide health system, primary care, home health provision, social assistance, family networks, social-service structures and growing digital capability. The strategic task is to make those assets operate more coherently as long-term care demand grows.

This does not necessarily require a single institution to control every service. Integration can instead be built through common assessment principles, defined referral routes, interoperable information where legally appropriate, clearer responsibilities and shared outcome measures.

At local level, the test is practical. When an older person's circumstances change, can the system identify the change early? Can the right service respond? Does the next professional understand what has already happened? Does the family know whom to contact? Is somebody responsible for reviewing whether the overall arrangement still works?

At national level, the questions become strategic: where is demand growing, where are home-care workforces insufficient, which regions experience poorer access, which interventions preserve function and where does fragmentation repeatedly generate avoidable pressure?

Answering those questions would move Türkiye from parallel home-based programmes toward a more intelligible care pathway.

What Türkiye's experience offers internationally

Türkiye illustrates a challenge shared by many countries whose populations are ageing before comprehensive long-term care systems have fully matured.

Health systems may already possess significant national reach while social support remains more fragmented. Families continue to provide large amounts of care, but demographic and labour-market change reduces the extent to which that contribution can simply be assumed. Cash assistance can support households without itself creating a professional service infrastructure.

The transferable lesson lies less in any particular Turkish programme and more in how these components are connected.

Countries seeking to expand care at home need to distinguish medical home care from broader long-term support, recognise rehabilitation as part of the pathway, treat family capacity as variable, build workforce and quality systems alongside service expansion and understand housing and community infrastructure as determinants of independence.

They also need to avoid equating community care with low-cost care. High-quality support at home can require substantial professional capacity, travel, technology, equipment and coordination. Its value lies primarily in matching support to people's lives and preferences while using institutional care appropriately rather than automatically.

Türkiye's development will therefore be relevant internationally not because its structures can be replicated elsewhere, but because it demonstrates the governance challenge of turning multiple existing forms of home support into a coherent long-term care system.

Conclusion

Home-based care will become increasingly important as Türkiye's population ages, but its future cannot be defined simply by delivering more services at residential addresses. The stronger objective is sustainable independence: enabling older and disabled people to remain in familiar environments when that reflects their preferences and can be achieved with appropriate support.

Türkiye already has significant foundations. Ministry of Health home health services bring clinical care to eligible people who face difficulty accessing conventional services. Home Care Assistance recognises the financial consequences of supporting eligible dependent disabled people within households. Families provide extensive practical and emotional support, while local and community services add further capacity.

The next stage is to connect those components more effectively. Common assessment principles, rehabilitation, caregiver support, accessible housing, appropriate technology, workforce development and clearer pathways between health and social support can make home care more responsive and less dependent on families navigating fragmented systems themselves.

Implementation will matter as much as national ambition. A home-based model succeeds when an older person in a city apartment, a family in a provincial town and somebody living in a more remote community can translate policy into timely, reliable support. Türkiye's strategic opportunity is therefore to make the home not the place where formal care stops, but one of the places where coordinated long-term care is designed around independence, dignity and everyday life.